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FOND Planner Pricing Structure

How to select the right FOND Planner subscription option, and how to manage ongoing payments using self-service

FOND subscriptions can be fully self-managed by account administrators. Account administrators can go to https://fond.biarrinetworks.com/settings/account/subscription to see the latest options and pricing.

Planner Packages

FOND Planner subscriptions can be purchased at one of four tiers, to cater for different needs.

Each tier offers a different premises limit, which determines the maximum quantity of unique premises that may be planned within the subscription billing period. Higher tiers offer a lower $/premises rate for higher volume usage.

The premises limit will reset at the beginning of each new billing period. Unused premises associated with your Planner Package do not roll over to new billing periods.

View the other articles in this section for more information on how we define premises and their consumption within a FOND Planner subscription.

Platform Licenses

Platform licenses allow users to fully utilise FOND Planner's automated network planning and analysis tools, so ensure that you select the right number of licenses for your team.

Note that account members without a license can still act as collaborators, and can view, comment on, and export and Planner content that is shared with them. However, they won't be able to create new content, adjust network plans, or view architecture settings.

Billing Periods

Subscriptions are available at quarterly and yearly intervals, to provide flexibility in how you use FOND. The premises limit associated with your FOND tier will also depend on the selected billing period.

Premises Bundles

If you are nearing the premises limit associated with your Planner Package, you can always purchase additional premises bundles in order to keep planning. 

Bundles are available in lots of 10k unique premises, and are priced according to your current Planner tier. Higher tiers offer a lower $/premises rate.

Unlike the premises associated with your Planner tier, the additional premises purchased through bundles will not expire at the end of your billing period. You will retain access to unused "additional" premises for as long as you maintain a continuous FOND subscription.

Auto-Renewal

By default, subscriptions are set to auto-renew, so it is important to maintain a valid payment method in order to maintain uninterrupted access to FOND. 

Cancellations

You can cancel your FOND subscription at any time. This will not be applied immediately; it will be applied at the beginning of the next billing period so that you retain access to the entirety of the billing cycle that has been paid for. If you change your mind, administrators will have the opportunity to "un-cancel" the subscription any time before then.

Upgrades and Downgrades

A subscription can be upgraded by adding more Platform Licenses or by upgrading the Planner Package for access to more premises. If you are doing the latter, consider how much time is left in your billing cycle and whether a Premises Bundle would be more appropriate instead.

Upgrades can be applied immediately or scheduled for the next billing cycle. Upgrades applied immediately will see an immediate charge for the pricing difference.

A subscription can be downgraded by removing Platform Licenses or by downgrading the Planner Package for access to fewer premises. Downgrades will not be applied immediately; they will be applied at the beginning of the next billing period.

Payments

Payment methods include Credit Card, ACH, and invoice.

Subscriptions will be charged on the first day of each new billing period. Note that an invoice payment method will send a payment link to a nominated email address and must be paid within a grace period to maintain access. ACH payments may also see processing delays. Therefore we recommend a direct payment method like Credit Card where possible.